Smart Roadster Roof Operation

Really lovely smart roadster roof bought for me as a gift but i never used it as i already had one.
Smart roadster roof operation. After a few attempts the roof opened. Convertible roof is stuck open shut. Common smart car soft top and convertible roof problems. Inserting the hardtop in the hardtop bag insert the hardtop with the hardtop for external storage brackets into the hardtop bag.
Used but no issues with roof operation. We keep all parts in stockour repair service usually takes 3 4 hours. Cabriolet is slow to operate. Alignment issues with roof frame.
Can any one help. The electrics in the roadster are temperamental at the best of times so how do you force the roof open on a hot day or force it closed at the end of the day or if it won t. Learn how to properly operate the sma. The 450 fortwo had a way to manually open and close the roof using a pair of metal cranks that you got with the car unfortunately on the roadster this wasn t the case.
I have searched here but can t find any info on this apparently common problem. The roadster has a single roof motor which is found under carpet just ahead of engine cover. The smart roadster w452 is a two door two seater sports car s segment in europe first introduced in 2003 by smart gmbh sales of the roadster and roadster coupé met expectations however warranty claims resulted in a halt of production of both models in november 2005 after 43 091 roadsters were made. From hardtop to open roadster open the hardtop bag.
Close the zipper of the hardtop bag. Roof requires recalibration or roof reset. Many thanks for looking. Replacement drive cables motors gears.
Trying to open the cabrio roof nothing moved and a clicking noise could be heared from the rear where the roof motor is housed it sounded like an electrical clicking noise. I think there is a special crank arm like tool for manually opening closing roof. Soft top only works in one direction. The motor is easily to remove replace the hardest bit is removing the 2 or 3 torx screws.
I m having problems with my roof not closing properly.